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Operations
Implementation Specialist
You will sit close to the practical work: mapping outlet requirements, coordinating pilots, collecting operational details, and helping client teams adopt the systems Restrovate builds.
DelhiOn-site / client visits1+ years
Role snapshot
Location
Delhi
Work mode
On-site / client visits
Role type
Full-time
Experience
1+ years
Work where software meets real outlet operations.
Learn across paperwork, tech, marketing, and production.
High context role with direct client and founder exposure.
What you will do
- Document client requirements across outlets, menus, queues, complaints, loyalty, and franchise workflows.
- Coordinate internal handoffs between legal, tech, marketing, and production workstreams.
- Support product pilots and launches with checklists, training notes, and issue tracking.
- Visit client locations when needed to understand real outlet operations.
- Turn repeated rollout friction into better processes, templates, and product feedback.
What we are looking for
- Strong written communication, follow-through, and operational organization.
- Comfort speaking with founders, outlet managers, franchisees, and internal teams.
- Ability to convert messy real-world requirements into clear tasks and notes.
- Bias toward practical resolution instead of vague coordination.
- Based in or able to work from Delhi.
Nice to have
- Experience in hospitality, SaaS onboarding, project coordination, or agency operations.
- Familiarity with restaurant POS, delivery, CRM, queue, or loyalty systems.
- Comfort using spreadsheets, Notion-style docs, and issue trackers.