Products

One software suite. Four products you can switch on as needed.

Q, Feedbackly, Loyalty, and Resolve all live inside one software suite. Clients use one account, opt into any product, pay only for what is active, and cancel anytime.

Ask about a product
Guest ordering and restaurant technology product journeyOur products

Queue Management System

Q

Queue and reservation management for the software suite. A guest gives their name and phone number, gets a WhatsApp wait estimate, then a table-ready alert.

The problem

Guests who can't see the line, leave the line

  • WhatsApp queue number and wait-time estimate
  • Table-ready alert, no app download required
  • Works with the host stand you already have
  • No new hardware to install
Learn more

Feedback & Analytics System

Feedbackly

Feedback and outlet analytics for the software suite, so a franchise can see guest sentiment per location instead of relying on aggregator reviews alone.

The problem

By the time you read the review, the guest is already gone

  • Feedback collection built for multi-outlet chains
  • Per-outlet sentiment and trend reporting
  • Multi-tenant, so any outlet can be added
  • Reporting leadership can actually use for outlet reviews
Learn more

Customer Loyalty System

Loyalty

Loyalty and rewards for the software suite, built to work across every outlet instead of being reinvented per brand or franchise partner.

The problem

A first-time guest has no reason to become a regular

  • Rewards that work the same across every outlet
  • Built for franchise networks, not single-store loyalty
  • No dependency on a single POS vendor's loyalty module
Learn more

Franchise Complaint Tracking System

Resolve

Complaint tracking for the software suite, with store-level logs and resolution status visible to both franchisor and franchisee.

The problem

A complaint that disappears into a chat thread never gets fixed

  • Store-level complaint logging
  • Resolution tracking visible to franchisor and franchisee
  • Built for franchise accountability, not a generic support ticket tool
Learn more

Why not just use standard POS?

Standard POS solves point of sale. It wasn't built for franchise management.

Standard restaurant POS platforms are built for a single restaurant, and licensing them across many outlets gets expensive without buying franchise-specific capability. Our products are scoped to the problems a franchise operator actually has, queueing, feedback, loyalty, and complaint tracking, rather than being a full POS replacement.

Start here

Need a full engagement instead?

Paperwork, tech, marketing, and production, end to end, for food & beverage (F&B) brands at every stage of the franchise journey.

See servicesBook a Discovery Call